FAQ

When choosing a size, we recommend going mainly by your child’s height rather than age alone. Check the size chart for each product and compare the listed measurements with your child’s measurements.

Our children’s sizes are already quite generous, as the overalls and trousers are designed to be worn over your child’s own clothes. If you are between two sizes, we usually recommend choosing the larger one. If you are still unsure, we will be happy to help you choose.

For the most accurate choice, we recommend going mainly by your child’s height. Age is only a rough guide, as children vary a lot in height and build.

The most reliable way is to compare your child’s measurements with the size chart of the selected product.

If your child is between two sizes, we recommend choosing the larger one.

Our children’s overalls have elastic cuffs on the sleeves and legs and an elastic waistband, so they fit well even in a larger size. Larger overalls do not restrict your child’s movement and leave enough room for clothes underneath.

This way your child can wear them for longer, even a year or so more. The same goes for dungarees.

Our children’s sizes are slightly larger, as the overalls and trousers are designed to be worn over your child’s own clothes. This way your child is quickly ready to play or help out their parents – without worrying about getting dirty or messy.

You can find the size chart or product measurements on each product page in our online store. If you cannot find the measurements you need, write to us and we will be happy to check them for you.

Of course. We are happy to help you choose a size. Send us your child’s height, approximate weight, age and, if possible, basic body measurements, and we will check which size would be the most suitable based on the information provided.

Zippy Kids overalls and trousers are made for children who need comfortable and practical clothing for play and various outdoor activities.

They are suitable for use at home, in kindergarten, on trips, for playing outdoors and for other activities where children get dirty quickly or need extra protection for their clothes.

Yes. The overalls are designed to be worn over regular clothes. That is why our sizes are slightly larger than standard sizes to begin with. However, if your child will be wearing several thicker layers underneath in colder weather, we recommend choosing a larger size.

Yes. Zippy Kids overalls are designed primarily for outdoor play and activities where children need comfortable and practical clothing.

Yes. They are suitable for a variety of children’s activities in kindergarten and school, especially outdoor play, walks and other activities where children may get dirty.

The overalls give your child more freedom to play while protecting the clothes they wear underneath.

Yes. They are also designed for active play and various outdoor activities where children come into contact with mud, grass, sand and other dirt.

Yes, Zippy Kids overalls are designed with comfort, freedom of movement and practical use during children’s activities in mind.

No, Zippy Kids trousers and overalls are made of 100% cotton, which is gentle on children’s skin and breathable, but not waterproof.

No, Zippy Kids trousers and overalls are not designed to protect against rain. They are intended mainly to protect against dirt in dry conditions.

The overalls themselves are not primarily designed to provide warmth. In colder weather we recommend layering, so you can dress your child in warmer clothes under the overalls depending on the temperature and your child’s activity.

This depends mainly on the temperature and weather. In warmer weather a light layer may be enough, while in colder weather we recommend layering.

It is important that your child has enough room to move and that the overalls are not too tight because of the clothes underneath.

Zippy Kids overalls and trousers are made of 100% cotton, which is kind to children’s skin, hypoallergenic and breathable.

Yes, Zippy Kids overalls and trousers are made of 100% cotton.

Zippy Kids overalls and trousers can be washed at 40 °C and tumble dried at a low temperature. If you iron them, do not iron directly over the printed transfer, as it may peel off. Instead, iron on the reverse side of the fabric.

We recommend washing Zippy Kids products at temperatures up to 40 °C. This is the best way to preserve the quality, shape and appearance of the product and extend its lifespan. Washing at higher temperatures may over time affect the durability of the fabric and prints.

Fresh stains are best removed as soon as possible. Before washing, you can gently remove or rinse off the dirt in line with the product’s care instructions.

For stubborn stains, use a product suitable for the fabric and test it first on a less visible area. Do not use harsh cleaning agents or methods that are not permitted on the product’s care label.

Yes, children’s overalls and dungarees can be personalised with your child’s name. When selecting the product size, you can enter the name you would like added to the product in the text box.

Unfortunately, most of our products are printed during production, so it is not possible to choose a different design.

Unfortunately, this is not possible, as most products are printed during production.

Special rules apply to returns and exchanges of personalised products. If a product was made or customised according to your specific requirements, it generally cannot be returned under the right of withdrawal, except in the case of a defect or non-conformity.

Before ordering a personalised product, we therefore recommend that you double-check its size and other selected options.

On the product page, select the size you want and any other product variants. If a particular size cannot be selected, it is currently out of stock.

Restocking time depends on the specific product and size. For products that are currently out of stock, we do not always have an exact restocking date.

If you are interested in a particular size, write to us and we will check its availability or the expected delivery date.

If you would like to change or cancel your order, contact us as soon as possible after placing it. We can make the change or cancellation if the order has not yet been prepared for shipping.

Once the order has been shipped, changes are generally no longer possible, but you can return the product after receiving it in accordance with our return policy.

After placing your order, you will receive an order confirmation at your email address. If you would like to check the status of your order or need more information, feel free to contact us.

We usually ship orders within 1–3 working days, and the courier also needs 1–3 working days for delivery. You can therefore expect your parcel within 2 to 6 days of placing your order.

Delivery costs €5.90, and delivery is free for orders over €150.

We deliver Zippy Kids products to the addresses that can be selected at checkout. Delivery availability depends on the country and the selected delivery method.

Yes, we also deliver to addresses abroad.

No, personal collection of orders is not possible.

Yes. If you chose the wrong size, you can return the product in accordance with the return policy that applies to online purchases.

The product must be returned in suitable condition and within the specified period. Before returning a product, we recommend that you check our current return policy.

If the selected size does not fit, you can return the product in accordance with our return policy and then place a new order in the right size.

To return a product, fill in the returns form (https://www.zippykids.eu/returns/) and enclose it with the product you wish to return. Then send the purchased goods in their original undamaged packaging, together with the invoice or a copy of the invoice and the form, to the following address: UTG Vodnik d.o.o., Tolstojeva ulica 12, 1230 Domžale, Slovenia.

If you have received a damaged, incorrect or incomplete product, please contact us as soon as possible at info@zippykids.eu.

In your message, include your order number, describe the problem and attach photos of the product. We will look into the matter and let you know how to proceed.

We accept payments via PayPal, Link and by credit or debit card.

From time to time we run promotions, discounts and special offers. If a promo code is available for a promotion, the terms of its use are stated with the promotion.

You can follow our current offers in our online store and on our communication channels.

First, check that you have entered the code correctly and that it is still valid. Also check any terms of the promotion, such as a minimum order value, eligible products or a time limit.

If the code still doesn’t work, write to us and we will look into the problem.